Many persons who begin using their first hosting account, or switch companies, usually have enquiries concerning how certain operations are done or come across problems when setting up different things such as e-mails, website settings, etc. Because of this, lots of companies have compiled documentation with the most standard questions and issues in order to help their customers get information swiftly and easily. Consequently, the technical support team members can devote more time to real issues that given clients may be facing, as the solution for the minor things will be available on the Internet and clients will be able to handle them without contacting the technical support team. Having elaborate documentation is very important, especially for new users with no experience at all, because the web hosting service entails a vast amount of functions and lots of individuals can get baffled about what action to take. A good information repository can both help you accomplish the procedures that you need and learn how the hosting service functions as a whole.