Although this isn't the most importantaspect in order to distinguish a dependable hosting provider from a bad one or a reseller from a real supplier, having the option to call and speak with a live person is an indicator that you are not using the services of a one-person firm and that you'll be able to get in touch with someone when you're in need of assistance. The phone support for website hosting services may range from common to dedicated, which means that the issues which can be resolved with a phone call differ depending on the specific company. In most cases, these matters are simpler and feature billing or first level technical issues as more complex problems often require a support ticket where both you and the system administrators can follow the proceedings with a specific situation. Nevertheless, being able to call your service provider will save you lots of time and efforts for the numerous small issues which will eventually show up when you manage your website hosting account.
Phone Support in Hosting
If you choose to purchase one of our hosting, you will be able to contact our customer support crew over the telephone for 14 hours per day. We will help you select the most suitable plan for your web sites as we think that it is better to discuss this kind of matters with a live person. If you already have an account, we're able to help you with all of your sales/billing questions as well as general matters, even with some technical troubles that don't involve a long time or escalation to a system administrator as it'll be better to open a ticket for time-consuming problems and have the entire correspondence in one place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and talk with our representatives.