Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing superior quality support in good time is our high priority, so we support each hosting plan with a 1–hour ticket reaction guarantee. After you post a ticket or drop a message, our client help and support crew will do their best to generate the most satisfactory solution to your situation and to provide you with help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a team of experienced employees who definitely are ready to answer to your inquiry promptly. It is easy to get in touch with the tech support team team by opening a help support ticket from your Hosting Control Panel or by submitting us an email. On business days, you may as well contact us on the phone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a comprehensive know–how base into the Control Panel so as to receive effective step by step guidelines anytime. Each section of the Control Panel features its own contextual guide area showcasing a variety of how–to articles. We have also made movies to supply you with a superior idea of the best way to execute any presented activity.